Customer Services


By purchasing from Kpopville Malaysia, you agree and are bound to our Terms & Conditions which can be reviewed on this page.


Privacy Policy
We will not reveal your email, address and phone number. All information will be kept safe. 

♦TERMS AND CONDITIONS

♦General
Serious buyer only. 
Please respect us, we don't need rude customer.

♦Order
Order can only be made through order form.
Take note that all the album sold here are PRE ORDER.. Meaning you need to order and pay first before we process your order at Korea.
All order will be process on the LAST DAY of every batch. So, payment has to be made before batch ended. 



Payment
Please make the payment after you receive order confirmation email from us. 

Price
Prices are including postage and poster-in-tube. 

♦Shipping

All items are include shipping fee unless stated.
Items will be arrived to us in [Korean Version 5- 7 days] [Japan Version 12 - 18 days]  after we process it at Korea. So, if you’re not willing to wait, please don’t buy 
We will use PosLaju only 

We will send tracking no to your phone number or email 
We're not responsible to any damage or lost occur during delivery. 


♦Error
If there is a pricing error on our blogs, we reserve the right to amend it whenever any error is discovered, any time without notice, including after you have submitted your order. 


♦Other

We’re not responsible 100% if the item stuck at the custom. You might need to pay 70% of the tax if custom want it to release the item.
All goods sold are not returnable, refundable or exchangeable. So please ask anything that you want about the item for your satisfaction before buying it. 

Refundable can be made if the item out of stock.
We're not responsible to any damage or lost occur during delivery. 


Kpopville Malaysia

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